-Retrieve daily warning letters of Customer whose cheques have been returned with reason “ Refer to Drawer.
-Print, sign and send customer’s (First, Second and Final Notification) warning letter by registered mail.
-Prepare and retrieve all documents related customers with “Final Notification warning letter” to close their account as Unsatisfactory.
-Prepare and retrieve all documents related to customers that are “Black listed in local Banks “to close their account as Unsatisfactory when an email is received from OPCU Salary.
-Receive, amend and re-address daily Ci-Net report to the concern department.
-Prepare, upload and update BRD (Business Requirement Document for change request) on BRD App and tracking file for Operation Division.
-Receive customer’s death certificate; analyze their account and place ‘No Activity’ status.
-Inform concerned departments to initiate further action; incase deceased customer has liabilities and/or facilities.
-Based on the monthly control reports from Business Performance & MIS Unit, monitor the no liability accounts flagged as deceased for a period of 6 months and initiate steps to close the account.
-Ensure to file the original Inheritance share certificate (Qassam Sharee), death certificate and the related claim documents received from branches in a separate folder and maintain within the department
Job Details
Posted Date: | 2020-12-14 |
Job Location: | Hawali, Kuwait |
Job Role: | Other |
Company Industry: | Banking |
Preferred Candidate
Career Level: | Mid Career |
Nationality: | Kuwait |
Degree: | Bachelor's degree |

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