Answers customers’ queries
Understands and fulfill customer needs and requirements.
Maintains positive attitude during customers’ interactions.
Ensures sales activities are handled in line with store policy.
Supports in solving customer concerns/complaints.
Works in coordination team to provide excellent customer service.
Keeps all company information including sales figures strictly confidential.
Follows store policies and guidelines.
Demonstrates high problem solving skills
Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
Being aware of business KPIs and objectives.
Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc.
Contributes to cost control and minimizing theft measures
Experienced in dealing with customers, and has a good knowledge on customer care.
Ability to handle customer requests, schedule deliveries and customer service requests.
Basic Knowledge of all new types/Trends of computer and smartphone connected electronics like wearable technology and connected home.
Ability to Read and Write Arabic and English Languages.
Job Details
| Posted Date: | 2020-11-15 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Administration |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Jordan; Lebanon; Morocco; Palestine; Somalia; Syria; Tunisia |
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