•Greet customers and welcome them to the facility
• Maintain payment records by accurately posting payments on Customer service orders or Sales Department orders, recording check numbers and processing warranty information
• Follow appropriate cash-handling procedures at the service facility and balance accounts according to company policies.
• Prepare daily department cash report and send daily cash to main office with supporting documentation
• Handle daily cash sales and cash refunds and document all receivables.
• Handle delivery note transactions.
• Ensure security of all receivable in a safe cash drawer box, balance the Cash and other payments (Check, Credit Card) and notify the Department Manager of any discrepancies.
• For check payments: ensure customer details and important information is accurately recorded and that the customer’s ID documents are copied
• Calm dissatisfied customers, resolve complaints with sensitivity, and involve others when needed.
Job Details
| Posted Date: | 2020-10-26 |
| Job Location: | Al Farawaniyah, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Industrial Production |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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