• Implements and manages the Network Infrastructure Contract.
• Maintaining Service Level Agreement (SLA) metrics as specified by the contract.
• Establishes and maintains correct manning levels.
• Complies with contractual service obligation, safety regulations, government and company regulations regarding employment of contract staff and any other directives put in force by the
Government/Company for smooth contract administration.
• Effectively manages and provides full technical and admin support for various Services within the Contract.
• Administering and ensuring continuous operation of the System.
• Generating reports of Service Levels and Key Performance Indicators (KPI) of all functions and staff in accordance with the Contract.
• Responsible for managing new projects and installations Company wide and sole coordinator with Company and other Contractors.
• Coordinates with Company other IT and functional teams to communicate issues involving Network Infrastructure Services.
• Coordinates with vendors and manufacturers for smooth and optimized delivery of the Services.
• Documents, records and endorse the details of all amendments made to the Network Infrastructure.
• Provides technical and functional implementation Services from the
Contractor’s in-house teams during the implementation of a new release, upgrades, projects and technologies.
Job Details
| Posted Date: | 2020-04-01 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Information Technology |
| Company Industry: | IT Services |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree |
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