Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Senior Help Desk Agent - Taiba Hospital-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Provide excellent customer service, via phone and in person, concerning all aspects of technology provided by the IT department
- Record all customer contacts, questions, and problems in the ticketing system including impact and priority
- Record problem symptoms and status information in a timely fashion, and communicate internally within the IT department and externally with the customer through resolution
- Perform asset management activities of tracking software licenses and desktop usage
- Provide technical project support as necessary
Education
Bachelors degree in Business Administration or IT
Knowledge
- ITIL
- Microsoft Windows 7 or higher
- Microsoft Office 2016 and/or Office 365
- Knowledge of PC Hardware Systems and mobile/smart devices
- Proficient in Arabic and English (speaking and writing)
Job Details
| Posted Date: | 2020-01-23 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Information Technology |
| Company Industry: | Healthcare, other |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Senior Help Desk Agent - Taiba Hospital-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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