BASIC FUNCTION AND SCOPE:
To ensure that all staff and management are working together in the most efficient, customer oriented and productive manner in order to create and improve a highly successful, sales driven retail outlet
Working closely with key Strategic Partners (Operations, Marketing, Merchandising, Warehouse & Administration) to deliver quality retail
DUTIES AND RESPONSIBILITIES:
Generate sales to budget by ensuring wanted merchandise is on display and all staff provide customer service, product knowledge and sales skills; breaking down sales budgets to daily objectives; analyzing variances; initiating corrective actions.
Provide superior customer service by providing staff with selling, service and product knowledge skills and establishing rapport with customers in order to initiate sales.
Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or stories; review merchandise activities and initiate actions/recommendations as appropriate; ensure a daily routine of in store housekeeping is initiated.
Ensure wanted merchandise is available by regularly reviewing stock and ensuring product is ordered and in stock to customers’ needs.
Developing and coaching staff on regular basis with quality conversations and feedback.
Supervisors should ensure working towards our company values and behaviours and management competencies
Verifying staff rota’s are in accordance with the need to provide customer service and maintain sales; provide training, counselling and discipline to staff; planning, monitoring and appraising job results in conjunction with the Senior Management team & Key Business Partners.
Maintain the operational standard of the store by initiating, co-ordinating and enforcing store operational policies and procedures (SOM)
Self learning on new products lines and apprises the group.
Job Details
| Posted Date: | 2019-07-11 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Diploma |
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