Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Support Executive - Posta Plus-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
· Take inbound and outbound calls.
· Attend to the customers’ inquiries and requests.
· Meet the expected performance by focusing on the Key Performance Indicators (KPIs).
· Provide the customers with guidance and information about the company’s services.
· Resolve customers’ problems by clarifying issues and implementing solutions.
· Escalate unresolved problems to the direct manager.
· Follow-up on pending issues to get them solved.
· Maintain the customer database by updating information regularly (e.g.: Call Reason).
· Perform other job-related duties as assigned by direct manager.
Job Details
| Posted Date: | 2019-06-26 |
| Job Location: | Al Farawaniyah, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Shipping |
Preferred Candidate
| Career Level: | Entry Level |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Support Executive - Posta Plus-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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