• Answer inbound calls as well as making outbound calls to assist customers who have specific inquiries.
• Build customer’s interest in the services and products offered by the company.
• Provide personalized customer service of the highest level assuring a prompt and an accurate responds to be provided on their inquiries.
• Update the existing databases with changes and the status of each customer/prospective customer.
• Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
• Follow up the calls of the client with clerical duties which includes faxing, emailing, filling up paperwork, and liaising with other departments.
• Evaluate account status at point of contact by analyzing information and recommending solutions to resolve the Card member’s issues.
• Other assigned tasks by the customer service supervisors & manager.
Job Details
| Posted Date: | 2019-03-05 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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