Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Guest Loyalty Representative - VIP-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
A Leading Hospital in Kuwait is looking to recruit a VIP Guest Loyalty Representative.
Key Responsibilities:
- Handling patients, referral sources, and administrative department inquires
- Communicating with insurance companies and/or prior authorization requests
- Entering patient information into a customer information system
- Ensuring customer satisfaction and assisting them with issues/concerns related to their health
- Serving as a backup when other employees are out due to absent staff members
- Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers
- Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
- Becoming educated in qualifications of multiple insurances to ensure clean order intake
- Take dictation in shorthand, types reports, memorandums, and other types of correspondence and distribute them as advised
- Maintain and organize filing and follow-up systems for all correspondence
- Arrange appointments and meetings; take minutes and maintain agenda notes
Job Details
| Posted Date: | 2018-11-13 |
| Job Location: | Hawali, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Medical/Hospital |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
To apply for this job click here
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Guest Loyalty Representative - VIP-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Post a Comment