Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Business Relations & Development Coordinator - American University of Kuwait (AUK)-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Reports to: Business Development Manager
Primary Relationships: Ministries of the state of Kuwait, Civil Service Commission, MGRP, Competitors & training Organizations, Public and private companies & group clients, CCE training operations, relevant AUK Departments,
Objective
To coordinate and implement CCE business development & relations plan, under the leadership of Business Development Manager and CCE director, in collaboration with Operations team members to deliver corporate training projects as needed. This would include assisting with needs analysis, identifying training solutions, coordinating a team from CCE through a custom training development project and have a notable part in the success of CCE.
Essential Duties and Responsibilities
New business development and client retention
- Proactively serves as the first point of contact for ministries, corporates and group clients for CCE program information.
- Receiving request for proposal (RFP) from clients (ministries and corporates), analyzing their training needs assessment (TNA) and coordinating the creation of training solutions, externally with the client and internally with business development manager and training operations team.
- Carry out pricing for corporate training programs and financial assessments for training projects.
- Creating offers or quotations under the guidance of business development manager and preparing proposal documents for clients.
- Work with finance, corporate affairs and marketing staff to ensure that prerequisites (like tender prequalification) are fulfilled within a timely manner.
- Client follow-up and plan clarification meetings.
- Tracking and submitting RFP according to the delivery date.
- Coordinating upon acceptance with client’s training program delivery.
- Ensure that corporate clients are appropriately welcomed on campus, directed to classrooms and briefed on AUK facilities and CCE services.
- Preparing local invoices for clients and filing records and receipts.
- Preparing finance and banner entries for clients.
- Maintaining the documentation of all processes in a proper manner.
- Maintain long-term relationships with existing clients.
- Research and build relations with new client
- Handle client objections and feedback, by clarifying, emphasizing agreements and working through differences to a positive win:win conclusion.
- Grow and retain existing corporate accounts by presenting new solutions, new training programs and services to enhance existing relationships.
- Work with CCE operations and marketing team members and other internal colleagues to meet customer needs.
- Develop a client retention awards or incentive program.
Business development planning
- Market research to support CCE’s business strategy.
- Using knowledge of the market and competitors, identify and develop CCE unique selling propositions and differentiators.
- Attend training, learning and development functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with Business Development Manager on business trends with a view to developing new corporate training programs and services.
- Identify opportunities for CCE campaigns, services, and distribution channels that will lead to an increase in corporate sales.
Management and research
- Submit monthly progress reports and ensure data is accurate.
- Forecast corporate sales targets and ensure they are met.
- Track and record activity on accounts and help to close deals to meet these targets.
- Support Business development manager with Civil Service commission and Public Authority for Applied Education accreditation requirements.
- Participates in events & activities associated with the promotion of CCE and AUK
Job Details
| Posted Date: | 2018-10-04 |
| Job Location: | Hawali, Kuwait |
| Job Role: | Sales |
| Company Industry: | Education, Training, and Library |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Business Relations & Development Coordinator - American University of Kuwait (AUK)-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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