Responsibilities:
• Adhere to the Lexus sales process 100% with every prospect or customer.
• Deliver the daily activity levels as communicated by Senior Supervisor.
• Deliver the agreed monthly sales, close ratios and customer satisfaction scores as detailed in the Lexus Excellence Balanced Scorecard.
• Receive customers on sales floor, within 60 seconds of arrival, and determine make, type, quality and specifications of vehicle desired.
• Explain features of vehicles in showroom and demonstrate operation of vehicles by conducting road test.
• Cross sell optional equipment and accessories to customers.
• Compute sales price, including tax, trade-in allowance, license fee, discounts, and requirements for financing payments on credit.
• Prepare sales slip or sales contract and secure required documents from customers, such as driving license, civil ID, etc...
• Receive payment, down payment and obtain credit authorization.
• Arrange for delivery and registration of vehicle.
• Research availability of models and optional equipment using computer database.
• Follow sales lead, using list of prospective customers, referrals, database, business directories, etc.
• Maintain prospective customer database and develop and maintain relationships with customers and sales contacts and attend to and resolve customer complaints.
• Document and report customers’ feedback to management and prepare and submit sales reports.
Job Details
| Posted Date: | 2018-09-18 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Mid Career |
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