Responsibilities:
• Check the incoming IT Service requests and assign it to the appropriate IT Sections which include Communication, Network and Information system or to IT staff delegated at the location.
• Provide IT assistance to employees on telephone and advice employees to raise IT request in case of a major problem.
• Check the pending IT service requests and escalate to concerned sections or the staff as per ISO SLA for IT department.
• Check for new vendors in the market or coordinate with existing vendors to close I.T new requirements.
• Perform daily back up of company documents such as mailbox, shared folders, Auto management documents etc.
• Keep track of hardware equipment at locations by using GFI applications.
• Identify and provide solutions to customers for application, hardware machine and data.
• Perform window installation, configuration and troubleshooting.
• Install and configure printers, scanners and other related devices.
• Configure email clients, antivirus and anti-spam clients.
• Receive SAP Screen Change Requests.
• Create/Amend/Delete SAP screens as approved by management.
• Develop new SAP Screen layouts to simplify daily usage.
Job Details
| Posted Date: | 2018-08-12 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Information Technology |
| Company Industry: | Automotive |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor's degree |
To apply for this job click here
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Officer, Help Desk - Al-Sayer Group-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Post a Comment