Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Representative-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
As a Customer Service Representative, you will implement and perform the standard customer service program in order to achieve customer satisfaction and delight. Handle and resolve customer’s inquiries and complaints. Demonstrate the desired work culture around the company’s code of conduct and ethics.
Job description is provided below:
- Perform tasks as directed to achieve excellent customer service.
- Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern.
- Coordinate with other Departments, suppliers and advertising and public relations agencies to ensure excellent service delivery.
- Keep a good communication with all the colleagues such as management and supervisors to ensure smooth and harmonious atmosphere.
- Ensure customer satisfaction through personal recognition.
- Ensure repeat customers and first time visitors receive recognition and prompt service.
- Follow up courtesy calls for customers who experienced issues.
- Ensure quality assurance and communicate issues and maintenance gaps to the concerned Department in order to ensure the highest quality assurance is applied.
- Prepare customer service requisitions for amenities on a timely basis.
- Attend shift briefings on time in order to share valuable feedback and to facilitate communications for smooth operations.
- Perform other related duties as and when assigned.
Job Details
| Posted Date: | 2018-08-15 |
| Job Location: | Al Farawaniyah, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Real Estate |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Diploma |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Representative-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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