• Leadership / Management Skills
a. Ensures optimal utilization of staff time and balances workload among team members on fair basis.
b. Manages the preparation of the engagement plan and ensures appropriate resources are assigned.
c. Sets performance standards and objectives for the engagement.
d. With assistance of senior manager, summarizes the key areas of the engagement for the Partner.
e. Adherence to the Office code of conduct
• Client Relationships
a. Obtains client feedback on engagement performance and takes appropriate action and ensures Clients are fully satisfied.
b. Together with Partner negotiates fees and demonstrates commercial responsibility for profitability of each client.
c. Facilitates and conducts steering committee and project management meetings
• Technical Capabilities
a. Identifies problem areas and consults as appropriate on complex issues.
b. Involves specialists in the engagement, where appropriate.
c. Being abreast of the new developments in the relevant field through reading / research / attending webinars
• Business Acumen
a. Generates new Sales as per the KPIs
b. Generates cross sales by promoting firm’s other service lines
c. Implements fee billing and collection schedules that minimize WIP and debtors.
d. Chargeability/Billing/Collections as per the KPIs
• Human Resources
a. Delegates appropriately and challenges subordinates to excel.
b. Mentors and supports all levels of staff to be motivated and improve performance
c. Strives for retention of high performers in the team
d. Promotes teamwork atmosphere
e. Monitors and supports the high performers in the team
f. Completes evaluations on time and gives quality inputs to the team on performance
Key Success Factors
• Client key account manager; solves client problem with adequate resources; bottom line and profit oriented.
• Focuses development objectives on expanding business advisory skills.
• Demonstrates a positive, confident and decisive attitude in communicating with staff, clients and Partners.
• Prepares and delivers effective presentations.
• Establishes and agrees high quality performance objectives and deliverables with subordinates and assists and motivates them in developing and performing in line with both personal and Member Firm goals.
• Continually develops staff through coaching and the conduct of regular and constructive appraisals.
• Demonstrates good problem solving skills in dealing with conflicts with clients and staff.
• Establishes sustainable business relationships with clients.
• Conducts sales activities with existing clients.
• Participates in marketing activities to attain targets.
Job Details
| Posted Date: | 2018-07-24 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Consulting |
| Company Industry: | Accounting/Auditing |
Preferred Candidate
| Career Level: | Management |
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