Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Technical Support Engineer - IT - Kuwait - M.H. Alshaya Co.-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Requirements:
- Research and identify solutions to software and hardware.
- Diagnose and troubleshoot technical issues, including network configuration.
- Configure/troubleshoot of wireless devices that are used in warehouse.
- Configure/troubleshoot IP phones
- Install/Configure/troubleshoot PCs, Laptops, network printers, scanners, projectors
- Configure/troubleshoot N/w switches, router, Access points, firewall
- Good Experience of Microsoft Windows Server OS (Windows 2008/2012) installation, upgrades and patches.
- Manage development, test, production Windows servers, applications and enterprise storage.
- Knowledge of server build & decommissioning procedures.
- Experience with Windows clustering, and PowerShell scripting.
- Antivirus and Patch management.
- Working knowledge of TCP/IP, SMTP, DHCP and DNS server Management concepts.
- Working knowledge of Microsoft SQL server.
- Knowledge of Virtualization technologies (VMware, Hyper-V)
- Experience on monitoring tools.
- Incident, Problem and Change Management on a RIM environment and familiar with datacenter operations
- Conceptual knowledge of Business continuity and DR planning
- Responsible for testing and deployment of changes into the infrastructure
- Responsible for documenting all changes to the system environment
- Good knowledge of processes and tools utilized for system management, problem reporting, change management and support tools.
- Coordinate the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures
General Skills:- Dynamic, client centric individuals who can manage service delivery with attention to detail
- Rapid Problem identification and solution delivery.
- Prioritize and manage several open issues at one time
- Good interpersonal and communication skills.
- Work closely with all employees to facilitate communication of goals, objectives and ideas for process improvement of IT Department.
- Properly escalate unresolved issues to appropriate internal teams.
- Committed to Quality and Performance Standards.
- Excellent Time Management Skills.
- Must be willing to work in shifts
About Alshaya:
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.Job Details
Posted Date: 2018-06-26 Job Location: Kuwait Job Role: Engineering Company Industry: Information Technology Preferred Candidate
Career Level: Mid Career
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Technical Support Engineer - IT - Kuwait - M.H. Alshaya Co.-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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