Basic Function:
§ To ensure that all staff and management are working together in the most
efficient, customer oriented and productive manner in order to create and
improve a highly successful, sales driven retail outlet
§ Working closely with key Strategic
Partners (Operations, Marketing, Merchandising, Warehouse & Administration)
to deliver quality retail
Duties & Responsibilities:
§ Generate sales to budget by ensuring wanted merchandise is on display and all staff provide customer service, product knowledge and sales skills;breaking down sales budgets to daily objectives; analyzing variances;initiating corrective actions.
§ Provide superior customer service by providing staff with selling,service and product knowledge skills and establishing rapport with customers in
order to initiate sales.
§ Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or stories; review merchandise activities and initiate actions/recommendations as appropriate; ensure a daily routine of in store housekeeping is initiated.
§ Ensure wanted merchandise is available by regularly reviewing stock and ensuring product is ordered and in stock to customers’ needs.
§ Developing and coaching staff on regular basis with quality conversation and feedbacks.
§ Supervisors should ensure working towards our company values and behaviours and management competencies
§ Maintain quality store staff and results by, in support of and as directed by the senior Management,
§ Verifying staff rota’s are in accordance with the need to provide customer service and maintain sales; provide training, counselling and discipline to staff; planning, monitoring and appraising job results in conjunction with the Senior Management team & Key Business Partners.
§ Maintain the operational standard of the store by initiating, co-ordinating and enforcing store operational policies and procedures (SOM)
§ Self learning on new products lines and apprises
the group.
§ Maintain dynamic work relationship with the team members & key departments.
Job Details
| Posted Date: | 2018-04-18 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
To apply for this job click here
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