Required
For a leading Food and Beverage Company :
Call Center and Home Delivery Manager:
Responsibilities:
• Lead inbound and outbound call center functions to deliver the sold Products .
• Offer service propositions which align with business Needs and improving sales for the products.
• Deliver customer service, achieving coordination of day to day operations and Delivery System by Dispatching Each Order to the nearest branch.
• Developing the call center and offering service delivery to meet the needs of customers.
• Develop short and long-term plans for the call center delivering direction, process improvement.
• Undertake regular meetings, team meetings, training and counseling/coaching sessions for all direct reports,
• The ability to handle customer complaints in a professional way and solve them on the spot.
• Plan and organize the delivery system for all Kuwait Areas.
Job Details
| Posted Date: | 2018-03-13 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Food Production |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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