Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Representative (Inbound) - Kuwait Finance House-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Handle all calls to ensure that each call is handled with due care and attention.
- Complete all product application forms and route to Follow-Up for processing in a timely manner.
- Identify cross-selling opportunities and communicate to Sales Management or relevant parties as per KFH guidelines.
- Complete all required sales target achievement, lead generation and incentive forms and channel to Sales Follow-Up.
- Ensure service levels abide by the overall service quality standards set for business lines served by the Inbound Team.
- Educate the customer on the variety of KFH products and services in order to build customer’s interest in the services and products offered by KFH.
- Receive and log customers’ issues and complaints and forward to the Customer Complaints function in order to ensure timely resolution and maintain excellent customer service.
- Follow up on new requests and various KFH products to ensure customers receive the requested services within the stipulated time.
Job Details
| Date Posted: | 2018-02-07 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Degree: | Diploma |
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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Customer Service Representative (Inbound) - Kuwait Finance House-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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