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Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Senior Technical Support Engineer-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Job purpose: Assist management with planning, execution, monitoring, commissioning and control of assigned projects/clients and providing strong technical support to all end users.
Key Accountabilities
Technical Focus:
- Answer questions from end users, prospective customers, and site personnel about features, capabilities, operation of equipment, and LV/MV, ABS, UPS, and various electrical products and partner services.
- Managing tools and test equipment inventory ensuring diagnostic tools are properly calibrated as required.
- Manage repair parts while maintaining proper cycle counts.
- Conduct root cause analysis to identify and lead to effective problem solving.
- Perform general repairs and hot fixes.
- Inspect and maintain electrical services and
products.
Technical Quality:
- Review drawings/design of products in accordance with contract specification and class requirement.
- Be focal point for daily urgent electrical
and/or control issues.
- Evaluate products, services, equipment, systems, procedure, and routines with focus on increasing operational regularity, efficiency and general safety.
- Regularly follow up on fixes to various problems and work with vendors and key partners to leverage long term reliability improvements.
- Evaluate equipment, products, services, procedures and routines focusing on increasing.
operational regularity, efficiency and safety
- Ensure products and services meet class and client requirement and technical specification.
- Inspect electrical services and products.
- Visit sites and follow up on projects, issues, upgrades required, routine tasks, etc.
Relationship Administration:
- Support clients and engineers researching, diagnosing, troubleshooting and providing
prompt and accurate solutions.
- Communicating client/project needs to technician and engineering personnel.
- Advise clients on proper use and address specific issues.
- Assisting end users resolve technical issues with GCG products and services providing troubleshooting and support via various mediums.
Job Details
| Date Posted: |
2017-10-30 |
| Job Location: |
Al Farawaniyah, Kuwait |
| Job Role: |
Engineering |
| Company Industry: |
Manufacturing; Manufacturing and Production |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
Bachelor's degree |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-Senior Technical Support Engineer-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
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