jobs
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-IT Helpdesk - Level II - Beyout Investment Group (BIG Holding)-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
- Provide help desk support and resolve problems for incoming queries and issues related to computer systems, software, and hardware.
- Monitor and respond quickly and effectively to requests received through the IT helpdesk.
- Monitor Service Desk for tickets assigned to the order and process first-in first-out based on priority.
- Utilize and maintain the helpdesk tracking software.
- Ensure each workstation and offices have a computer, monitor, keyboard, mouse, and any additional specialized equipment.
- Install, test and configure new workstations, peripheral equipment, and software.
- Monitor and configure all printers and Telephony service (Avaya) for the whole group.
- Remote support for locations like Abu Dhabi, Morocco, Qatar, Kallista Avenues, KBH Project sites, KRH Project sites and REH projects sites.
- Maintain inventory of all equipment, software and software licenses.
- Manage PC setup and deployment for new employees.
- Run diagnostic programs to resolve problems.
- Run reports to determine malfunctions that continue to occur.
- Attending to purchases of minor hardware items in coordination with the procurement department.
- Conduct daily checklist for meeting rooms and wireless access point in BIG and all subsidiaries.
- Monitor Backup for shared folder and database.
Job Details
| Date Posted: |
2017-10-02 |
| Job Location: |
Al Kuwait, Kuwait |
| Job Role: |
Information Technology |
| Company Industry: |
Management |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
Bachelor's degree |
Jobs in Kuwait - career in Kuwait - vacancies in Kuwait-IT Helpdesk - Level II - Beyout Investment Group (BIG Holding)-Jobs in Kuwait - career in Kuwait - vacancies in Kuwait
Post a Comment