• Overall program co-ordination and communications to stakeholders, management
• Builds up a common set of practices, principles and templates for managing projects and service management
• Gathering of project data and production of information for management review
• Keeping an up-to-date repository of projects underway and requests pending review.
• Co-ordination of project Governance arrangements
• Manage the program level risks and issues register
• Build up a repository of project templates both technical and management
• Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored
• Provide progress reports/input on project status, capture risks and issues
• Take part in risk reviews
• Verifies that the program is meeting key stakeholder expectations
• Adheres to corporate standards of protocol
• Provides strategic direction and support to the program team, enabling the team to realize the expected value of the program
• Serves as a key resource in eliminating roadblocks to program progress
• Preparing DSR, WSR, MSR and getting it reviewed with the internal team
• Preparing & presenting various weekly/monthly MIS reports pertaining to service management.
• Key Competencies:
o Cross-functional Coordination
o Key Account Management
o Vendor Management
o Change Management
o Need / Gap Analysis
o Business Domain Expertise
o Client Relations Management
o Strong Interpersonal Skills
Job Details
| Date Posted: | 2017-01-11 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Support Services |
| Company Industry: | Telecommunications |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Mid Career |
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