To support Desktops/Laptops users and maintain, servers the network and other IT infrastructure as required by IT policies.
MCSE, CCNA/CCNP
Installation of windows XP/win7/Win8,
Experience Windows Sever 2008, 2012 installation, Managing backup and recovery, Antivirus software, Trouble shooting LAN, printer trouble shooting. Making of LAN cables.
Experience Windows Sever 2008, 2012 installation, Managing backup and recovery, Antivirus software, Trouble shooting LAN, printer trouble shooting. Making of LAN cables. TCP IP, Active Directory knowledge. Knowledge or Avaya IP telephony a plus.
Experience in installing and configuring and troubleshooting MS office applications.
Experience in Arcserv Backup and Symantec AV enterprise is a plus
Supporting Users. Server installation and maintenance including Backups
HW/Software installation and trouble shooting.
Taking backup of Windows servers
LAN trouble shooting /Travelling to remote branches, SAMCO/Wharehouse, Makkah, Madinah when required
Maintaining WSUS Patch management, troubling PCs
Maintaining Symantec AV. Monitoring update status
This is a staff function
The job is covered by IT policies. And change control procedures.
Processing Purchase orders/Invoices of Toners/ribbons etc and other tasks assigned by IT Manager.
IT policy Compliance
Troubleshooting network problems.
HW/Software installation and trouble shooting.
Taking backup of Windows servers and recovering the servers when required. Regularly testing the Backups.
Maintenance of Windows servers
Maintaining WSUS Patch management,
Maintaining Symantec AV. Monitoring update status
Full Participation in ACE projects. Maintaining the process matrix
Maintaining records required by IT policy.
Visiting remote branches for trouble shooting and
Providing Windows/Office Training to users.
Preparing reports required by IT manager
Logging all the calls in the helpdesk system and updating
The ticket with details. Providing reports about calls logged and resolved regularly as requested by IT manager
Any other task related to IT department assigned by IT manager.
Maintaining documentation and files belonging to it department.
Processing the various approval forms, quotations, Purchase orders, Invoices related IT. This includes copying scanning the documents to different people.
Ensuring that the environment is free of viruses and unauthorized software.
Travelling to other branch to replace the person in that branch during vacation.
The employee may be transferred to any other branch as per business need.
Job Details
| Date Posted: | 2016-11-14 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Technology/IT |
| Company Industry: | Real Estate |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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