A Community Manager is the face of a company, managing communications in both directions. He / She will is responsible for all communications, PR, social media, events, and content creation, among other things.
Reporting to : Business development manager
Job tasks:
• Develop Social media guidelines
• Persona definition of platforms, Setup and development
• Revamping social media platforms and setup new channels if needed.
• Requirements Planning and strategic social media rout map development
• Create periodic activations concepts
• Follow up with account managers to insure all the communications on social platforms are being handled efficiently
• Defining context mix of organic, seasonal events and promotional review the social media schedules / creative works.
• Scheduling social media content in different channels.
• Proof read all contents schedules and social communications.
• Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns.
• Interpret the direction of strategy/planning and creative leads.
• Communicate and coordinate client service, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.
• Summarize insights and conversations to create actionable, client-facing reports that lead to optimization
• Review user generated comments and posts in a quick and timely manner
• Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience
• Enforce the Social Media Guidelines as defined by the brand.
• Escalate User Generated Content, where appropriate, to internal and client stakeholders.
Job Details
| Date Posted: | 2016-08-30 |
| Job Location: | Al Kuwait, Kuwait |
| Job Role: | Management |
| Company Industry: | Advertising |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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