- To keep the shop keys safely under own custody (if authorised by Management)
- To clean entire shop, along with colleagues, including floor, counters, doors, windows, garbage disposal and all equipment.
- To clean, polish and re-arrange all product display material in use or not in use and report to Supervisor excessive display material lying unutilized.
- To check for accuracy and proper functioning, weighing scales, calculators, Diamond Tester and all other equipments.
- To greet all persons entering the shop, assess and understand customer requirements & aspirations and invite them to the specific counter; ensure no customer is unattended.
- Provide all required product and price information to the customer and effectively close the sale; request Supervisor to take over in event of any difficulty.
- Prepare invoices thoroughly without any corrections or over-writing for all sales made.
- Ensure proper amounts of payments are received from the customer and proper change/balance amounts are returned; ensure proper procedures are followed in case of Credit Card sales.
- In case of non-availability of a product, understand the exact product requirement of the customer, record it in the Promise Book/Order Book and communicate the same to the Shop Incharge; follow-up on the same.
- Receive repair orders from customer, understand exact requirements, prepare repair bags and ensure all repair bags are kept in the proper designated place; ensure all repair orders are entered in the relevant register and send to the Workshop
- Follow-up on the repair orders for timely delivery; Inspect and ensure all repairs have been carried out in accordance with the customer's requirements before informing the customer.
- To inform and follow-up with customers of booked and repaired products and report action to Shop-Incharge.
- Prepare and submit the Daily Sales Report to the Shop-Incharge.
- Ensure prominent display of all advertising and POS material in shop.
- Ensure adequate availability of Customer Complaint / Suggestions blank forms in Arabic/English; inform the customers of availability of the forms.
- Participate in all stock-taking exercises
Job Details
| Date Posted: | 2016-07-14 |
| Job Location: | Hawali, Kuwait |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor's degree |
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