Objective:
Follow up of Credit Sales of Corporate Customers.
Follow-up of the daily collection and address the issues pertaining to collection and customer problems to appropriate authorities of Sales and Finance and make sure that the issues are solved within a minimum lapse of time and the DTO is minimized significantly.
Reconcile a/c to ensure the accuracy of billing.
Expedite the collection to reduce Debts within target date.
Roles & Responsibilities:
1 To reconcile customer accounts and follow up outstanding payment.
2 Liaison with related Accounts officers to resolve the queries from the customers. Escalate to the Sales Manager, Line Manager and GM's in case of need.
3 Timely meetings with Bill Collectors, Sales officers on the Overdue issues of Invoices.
4 Attend to queries of Customers by Telephone, Email, and by arranging meetings.
5 Issue Reminder Letters to Major, Mgmt and Outside Customers as per company procedure.
6 To maintain record of customer issues and submit internal memos to Sales and follow-up of the status of memos and resolving them.
7 Escalate the long pending nonpayment to the attention of the Management.
8 Recommend for disconnection and then Legal Action in case where ever required.
9 Non-accepted/ Rejected Invoices to be brought to the attention of the revenue dept for necessary provision.
10 To apply receipts of Major customers, Coordinate offsetting of customer a/c with AP.
11 Prepare provision for bad debts for all Active and Inactive corporate customers.
12 To process any additional assignment given by the Management.
13 To Comply with ISO Standards Guide Lines.
Authorities:
1. To make decision to process on day-to-day activities of the department on a timely manner.
Action Points and KPIs:
1 Report on follow-ups for Corporate Customers.
2 Report on Collection for Corporate Customers.
3 Report on reminders for Corporate Customers.
4 Corporate Customers Provision on Bad Debts.
5 Report on Ageing of corporate Customers.
6 Other reports as required by immediate manager.
Job Details
| Date Posted: | 2016-07-28 |
| Job Location: | Kuwait |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Internet/E-commerce |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor's degree |
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