Ensures all systems, procedures and programmes are communicated to partners and store management, and are complied with. Checks quality of service, baking, coffee and other products. Obtains and utilises customer feedback and leads stores in identifying and executing improvements. Ensures all store appearances and equipments are maintained to Nestle Toll House standard. Ensures stores comply with local regulations. Reports Area status and ensures all company-required reports and documents are completed accurately and on time.
Selects most effective methods for communicating procedures to partners. Assesses service / product quality, customer feedback, and compliance with all regulations, and decides / recommends action. Initiates action to maintain physical store standards.
Setting goals for the work group, developing organizational capability, and modeling how we work together:
Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of operations within the district.
Develops the store management team within the district to deliver legendary customer experiences in all stores.
Manages with integrity, honesty, and knowledge that promote the culture, values, and mission of NTH. Effectively manages through unusual events to keep district operating to standard.
Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans that meet operational and organizational objectives.
Constantly reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals.
Job Details
| Date Posted: | 2016-06-21 |
| Job Location: | Kuwait |
| Job Role: | Other |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
| Degree: | Bachelor's degree |
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